Privacy Policy

At 360D (360 DEGREE APPS SDN. BHD.), we are committed to respecting and protecting your privacy.

When you create an account or submit information through any of our registration forms, all details—such as your name, address, and other personal information—are treated with the highest level of confidentiality. All data collected during registrations is the sole property of the respective reseller, who is a client of 360D. This data is never shared, accessed, or utilized by 360D beyond what is necessary to support the Services.

Specifically:

  • We do not sell or rent personal information to any third party.
  • We do not use registration data for promotional or solicitation purposes.

Only authorized 360D personnel have access to this information, and only to the extent required to ensure the functionality and security of the Services.

At 360D, protecting your data and upholding your trust is a core part of how we operate. We take online privacy seriously, and that commitment is reflected across all of our services.

If there are material changes to this Privacy Statement, we will notify users via our website prior to those changes taking effect.

Effective Date: 1 January 2026

For any questions or concerns regarding this Privacy Statement, you can reach out to us via:

Email: support@360degree.app
Postal Mail:
360 DEGREE APPS SDN. BHD.
(Company No: 202501013970 (1615384-H))
G-3A, Hive 6, MRANTI Technology Park,
Bukit Jalil, 57000 Kuala Lumpur
Wilayah Persekutuan Kuala Lumpur, Malaysia

Information Collection & Uses

At 360D, we recognize that privacy means different things to different users. To ensure full transparency, we’ve outlined how information is collected and used based on your role within our ecosystem.

Types of Users
We support two types of users on our platform, and our data practices vary depending on your role:

  1. Clients
    Clients are organizations or individuals who use 360D’s software and services to create and manage event registration forms.
     
  2. Attendees
    Attendees are individuals who register for events through these forms, created and managed by Clients using our platform.

Information We Collect

Attendee Information (Collected via Client Registration Pages)

  • Ownership: All data submitted by attendees through registration pages is the exclusive property of the Client. 360D acts solely as a data processor on their behalf.
  • Use & Access: 360D does not access, use, sell, rent, or distribute attendee information. Our role is to securely host and store this data.
  • Responsibility: It is the Client’s responsibility to determine what information is collected and how it is used.

Client Information (Collected by 360D)

  • When collected: When a Client signs up for a demo, creates an account, or contacts 360D by phone or email to start using our services.
  • What we collect: Personal and contact information, including name, email, phone number, billing/shipping address, and organizational details.
  • Why we collect it:
    • To deliver services and communicate effectively.
    • For billing, account setup, technical support, and service updates.
  • Data sharing: This information is never sold, rented, or shared with third parties.

Surveys & Feedback

From time to time, 360D may offer Clients or Attendees the opportunity to participate in surveys or contests. These are completely voluntary and may request:

  • Basic demographic data
  • Contact details (email, phone number, address)

The information collected in these surveys is used exclusively for:

  • Service improvement
  • User experience enhancements
  • Gathering feedback about features or updates

We do not share survey responses with third parties unless:

  • Explicit consent has been given, or
  • It is necessary to fulfill a specific purpose disclosed at the time of collection

Forums

If you use the forums on this site, please be aware that any personally identifiable information you submit can be read, collected, or used by other forum users, potentially leading to unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

Testimonials
Occasionally, we post testimonials from our valued customers on our site. We obtain permission from customers prior to posting their testimonials. If you would like your testimonial removed, please contact us at support@360degree.app.

Uses of Information

360D provides online event registration services to clients for managing attendee and/or vendor registrations. Any information submitted on a registration page is the sole property of the client, stored on 360D's servers, and is only accessible to the authorized client or to 360D upon the client’s direct request. If an attendee wishes to know how their information will be used, they should review the client’s privacy statement or contact the client directly.

With the client’s permission, 360D may use the client's email address to send secondary communications such as newsletters. Clients can opt-out of these communications during the account signup process or at any time by following the instructions included in the newsletter. 360D will not use an attendee’s information for secondary communications unless authorized by the client.

Communications from the Site

Customer Service

Based on the personally identifiable information you provide, we will communicate with you to respond to your inquiries, provide requested services, and manage your account. Communication may occur via email or telephone, according to your preferences.

We do not share your profile with third parties except as described in this privacy statement.

Information Sharing and Disclosure

Choice/Opt-out
Attendees who provide personally identifiable information must refer to the client and their privacy policies to understand how to opt out of having their information used for purposes like newsletters and marketing materials. We are not responsible for opt-out opportunities, as the attendee’s personal data is the property of the client. While 360D provides the secure storage and software to manage the information, we will not share or use attendee information for any purpose unless directed by the client.

Clients can opt-out of having their personally identifiable information used for secondary communications, such as newsletters, at the time of account creation. If you are currently receiving newsletters or other communications, you can opt-out by following the instructions in the communication or by emailing support@360degree.app.

Co-Branded Relationships

360D has a co-branded relationship with clients, whereby clients use our software and services to crea